Any questions? Call us on 1300 100 490
Still open and running.
Times are tough right now, but we are tougher. Our entire team at Ageing Solutions is dedicated to ensuring ALL our new and existing patients get their orders… no matter what. We have made a few changes to our delivery process so that your medication and supplements are delivered directly to your door. So you can stay home and stay safe
Despite the impact of COVID-19 in Australia, we are still able to deliver your orders. To ensure the health and safety of our patients and the delivery employees, we have had to make some important changes to the delivery process.
Over the past months, we have had to review our shipping costs and logistic suppliers due to the increase in shipping costs and delayed shipping timeframes from COVID-19. In the short term, we have had to increase our flat shipping rate from $20 to $25 for all shipments, and no longer offer a complimentary shipping option. We will continue to review the issue and investigate other options so we can reduce these costs and pass on the savings. We thank you for your understanding during these unprecedented times.
Physical Distancing During Delivery
As of Tuesday the 24 March 2020 all orders will be delivered without a signature. This is to create a safe physical distance between our patients and the delivery employees. Your package will be left in a safe place at your shipping address, if this cannot be done, it will be taken to the local post office/collection centre for you. For updates on the location of your package please see your tracking number.
Please do not be concerned if there are slight delays in delivery, and rest assured that your medication has been packed accordingly to cater for a possible extended travel time. Our entire team at Ageing Solutions really appreciate your understanding and consideration towards our delivery partners during this challenging time.
We appreciate your understanding
We apologise for any inconvenience and the entire team at Ageing Solutions really appreciate your understanding and consideration during this challenging time. If you have any concerns do not hesitate to contact us on 1300 100 490