Products that are available on our site are subject to availability and price changes by suppliers and are updated without notification.
The products that are prescribed to you from our website are for your personal use only. You may not share, sell, or resell any products received from us.
Future Products & Information
Here at Ageing Solutions we are continuously researching and providing our patients with new products and updated information. Clinical research of products is evolving with new potential benefits and previous information that was available may be subject to change. The team of Health Care Professionals at Ageing Solutions may not be able to accurately predict individual results or performance due to the above factors and cannot be held liable. Individual results of the available products will vary per person.
User & Consumer Engagement
Ageing Solutions monitors all communications that are trafficked throughout the site and on social media. We have the discretion to remove any content that is viewed repugnant, invasion of privacy, threatening, defamatory, or illegal from public viewing. Additionally, Ageing Solutions reserves the right to block or remove individuals from any communications from our company if any of the above is violated.
Cancellation of Orders
If you choose to cancel your recent order that has been confirmed by Ageing Solutions, please contact us promptly on 1300 100 490 or email us at [email protected].
If you order has been dispatched by the pharmacy, your order unfortunately cannot be cancelled.
If your product was never delivered we will provide you with 100% refund of your order. This refund is excluded if you incorrectly provided contact and/ or shipping address details. It is important to confirm during the ordering process that you have correctly inputted this information.
Peptides are a prescribed medication. Due to State Health Regulations once the product(s) have left the pharmacy, been opened or used, the products are no longer in AS NEW condition and are unable to be exchanged or refunded.
Missing or Damaged Return Policy
Products purchased from Ageing Solutions are fully covered by transit insurance. In an unforseen circumstance your order is damaged or lost in transit please email us directly at [email protected]. and provide a complete detailed description of what has occurred, photo of the damaged product, along with your name and contact details. We will make it a priority to rectify the issue as soon as possible.
Right to Refuse a Patient
Ageing Solutions physicians have the right to refuse prescribing to a patient, should you have a contraindication to taking peptides or the physician deems you unsafe to taking peptides. You will receive a 100% refund in your order.
Ageing Solutions does not tolerate hostile customers who threaten or harass staff members in any way. This includes hostile acts in person, over the phone, via email, or Internet with slander or defamation against Ageing Solutions. If an individual or individuals violate any these acts, Ageing Solutions reserves the right to cancel and/or issue a refund, and pursue legal action.
Ageing Solutions takes privacy seriously and have enforced security measures to protect your personal information. Our security systems are regularly updated and designed to provide maximum protection against hacking. Your personal and medical information is strictly confidential and will not be used for third party use.
Additionally, our site provides the most up to date safe and secure protection surrounding credit card purchases.