Ageing Solutions Australia   [email protected]   All About Ageing   FREE SHIPPING ON ALL ORDERS OVER $500

FAQs

FAQs2018-07-12T19:37:04+00:00
Can you Ship Internationally?2017-11-16T13:36:25+00:00

No, we can not offer our services or ship internationally. Peptides are classified as a Schedule 4 medication in Australia, which requires a prescription from a licensed and actively registered physician within Australia. We can only offer our services to individuals currently residing within Australia.

What does the $20 Flat Rate include?2017-11-16T13:35:48+00:00

Your product comes cold packed in a small esky with your product labelled to you, dosing card information, and syringes for injectable products. Your product will be shipped via Australian Express Post or Toll Priority courier to your delivery address.

I am shipping to a business address2017-11-16T13:35:10+00:00

All compounds going to business addresses, need to have the ‘’Name of Business’’ before the recipients name and address.

I live in a remote part of Australia2017-11-16T13:34:04+00:00

Some post codes for Western Australia, Northern Territory and Some parts of Tasmania, will be 2 days delivery even via express post. Therefore we do not post these items on Thursdays as they will be sitting unrefrigerated over the weekend. We will post these items the following Monday.

Also depending on the time of year, this delivery time can increase due to higher demand on post services.

Is my script claimable by Medicare or my private medical insurer?2017-11-16T13:32:25+00:00

No. This is a private script with no rebate.

Is there a scripting fee?2017-11-16T13:23:22+00:00

Our Doctor’s fee is inclusive of the peptide prices. There is no extra cost or hidden costs.

Do I receive a copy of my script?2017-11-16T13:22:03+00:00

Your script is sent directly from the Doctor to the compounding pharmacist. You don’t require a copy of the script as there are no repeats. However, if you require a duplicate copy for work purposes, please let us know when you order in the “Comments” section, and we will send one to you.

What payment methods do you accept?2017-11-16T13:21:29+00:00

We currently take Visa, Mastercard and bank transfer.

Can I collect my order?2017-11-16T13:20:53+00:00

No. Our pharmacy will send your order to your nominated shipping address. Our offices do not stock or store peptides, as they are compounded at the time of script receipt.

Can I order over the phone?2017-11-16T13:20:22+00:00

If you have registered with us online and are having difficulty with making a purchase, you can call us directly at 1300 100 490 and we can process your payment over the phone.

What if I don’t receive my order?2017-11-16T13:19:05+00:00

If you have not received any updates on your order within 5 business days, please contact us directly.

When do I receive my order?2017-11-16T13:18:26+00:00

We strive for delivery between 5-9 business days from the time of ordering.

How do I order?2017-11-16T13:17:53+00:00

Please click on the How To Order tab to view our simple ordering process.

How do I view the pricing of peptides?2017-11-16T12:57:51+00:00

As peptides are a Schedule 4 medication, we cannot advertise the prices of these peptides to the general public. You will need to register online by completing the required medical questionnaire. Once you have registered you can view our full product list, product information, and pricing.

Do I need pathology testing?2017-11-16T11:34:49+00:00

Although it is not required, pathology is highly encouraged to obtain a baseline of your health status. If you had recent pathology done through your GP it is recommended to send through a copy of your results for our physician reference.

We have pathology testing available for purchase directly from our website. If you log into your account you can review the panel options in more detail.

How do I dispose of syringes and needles?2017-11-16T11:31:47+00:00

Ageing Solutions sell Sharps Containers for you to safely store your used syringes. After that is full, you can drop it at a safe syringe dropping location. They are everywhere.

Purchase HERE

Dispose HERE

It is extremely important to properly dispose of used syringes and needles. Please do not throw them in the rubbish. Visit your neighbouring pharmacy to purchase a disposable Sharps container. You can dispose the sharps container at a willing pharmacy or contact a proper disposal facility.

Where are your products made?2017-11-16T13:50:16+00:00

Our peptides are made by Australian compounding pharmacies that are licensed to compound peptides.

What if I get drug tested at work?2017-11-16T13:44:59+00:00

Check with your workplace to see if peptides are on a banned list. If not, we can supply a duplicate of your prescription to provide to your employer.

Can I use peptides in professional sport?2017-11-16T13:44:34+00:00

In most sporting codes that are frequently drug tested, peptides are a banned substance and cannot be used. Please check with your governing body before ordering.

Are Peptides Legal?2017-11-16T13:40:48+00:00

Peptides are a Schedule 4 medication which are completely legal and obtainable through a Doctor’s prescription and dispensed by a licensed compounding pharmacy.

However, what is illegal, is the importation and exportation of peptides to and from Australia.