Privacy Policy

Ageing Solutions regards customer privacy as an essential part of our relationship with our customers. The following privacy policy applies to all Ageing Solutions website users, and conforms to Australian privacy laws and standards. If you have questions or concerns regarding this statement, please feel free to contact us on 1300 100 490


Fraudulent Information

By registering with us at Ageing Solutions, you agree to provide the most truthful and up to date information. If you choose to falsify any personal information (including your identity) on your account you are committing fraud and can be subject to legal action. 


Collection of Information

In order to use the Ageing Solutions website, we require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by us is collected and stored securely. 


Sensitive Medical Information

As a medical company, we value and uphold your privacy at all times. To provide you with prescriptions and medical products, we are required by Australian Law to collect and store your personal details and medical history. All information collected byAgeing Solutions, including sensitive medical information, is stored securely and is not shared. 


Secure Payments

Ageing Solutions uses ANZ Secure Gateway for its online transactions. ANZ Secure Gateway processes online credit card transactions, providing a safe and secure means of collecting payments online. When you provide your payment information, we transmit it via an encrypted connection to ANZ. ANZ Secure Gateway uses and processes your payment information in accordance with their Privacy Policy. All online credit card transactions performed on this site using the ANZ Secure Gateway are secured payments. Payments are fully automated with an immediate response. Your complete credit card number cannot be viewed by Ageing Solutions or any outside party.

The security of your personal information is extremely important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When credit card details are collected, we simply pass them on in order to be processed as required. We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, you can call us on 1300 100 490



Ageing Solutions uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by calling us on 1300 100 490.


External Links

Links on the Ageing Solutions site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of